How to collect customer feedback: simple poll

Every product needs to be better for his customers. How can you do this? You have many options to do this: find some reviews in the web, read users tweets, comments, emails, etc. But most correct and simple way — ask they by direct poll, like this:

Click image or this link to see on customer polls:

customer-pollsAs you see, I use three main question:

  • Users satisfaction. Show you how your customers satisfaction by your product. Also, you can use this information and create some time graphs;
  • Features to change or correct. Show current customer problems inside your product;
  • Features to adding. Collect some new idea by your customers. This is a really great thing!

More, you can use polls not only for the customer but and for your… product team too.

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